--- description: Constellation Energy Review: Customers have provided average ratings for pricing, services, support, and marketing practices. title: Constellation Energy Review: Is It Worth It? - Energy Theory image: https://energytheory.com/wp-content/uploads/2023/06/JAN23-Constellation-Energy-Review-5.jpg --- [ Close Menu ](#) * [About](https://energytheory.com/about-us/) * [EV](https://energytheory.com/category/electric-vehicles/) * [FAQs](https://energytheory.com/category/faqs/) * [Glossary](https://energytheory.com/category/glossary/) * [Green](https://energytheory.com/category/green/) * [Renewable](https://energytheory.com/category/renewable/) * [Sustainable](https://energytheory.com/category/sustainable/) * [Energy Economy](https://energytheory.com/category/energy-economy/) * [Energy Services](https://energytheory.com/category/energy-services/) * [Solar](https://energytheory.com/category/solar/) * [Sustainable](https://energytheory.com/category/sustainable/) * [News](https://energytheory.com/category/latest-news/) * [Language](#) [ ![Energy Theory](https://energytheory.com/wp-content/uploads/2022/11/2e3rtgthghnm.png) ](https://energytheory.com/ "Energy Theory") ![en](https://cdn.gtranslate.net/flags/svg/en.svg)English [![es](https://cdn.gtranslate.net/flags/svg/es.svg) Spanish](#) [![fr](https://cdn.gtranslate.net/flags/svg/fr.svg) French](#) [![en](https://cdn.gtranslate.net/flags/svg/en.svg) English](#) [![it](https://cdn.gtranslate.net/flags/svg/it.svg) Italian](#) [![zh-CN](https://cdn.gtranslate.net/flags/svg/zh-CN.svg) Chinese (Simplified)](#) [![nl](https://cdn.gtranslate.net/flags/svg/nl.svg) Dutch](#) [![fi](https://cdn.gtranslate.net/flags/svg/fi.svg) Finnish](#) [![de](https://cdn.gtranslate.net/flags/svg/de.svg) German](#) [![hi](https://cdn.gtranslate.net/flags/svg/hi.svg) Hindi](#) [![ja](https://cdn.gtranslate.net/flags/svg/ja.svg) Japanese](#) [![pl](https://cdn.gtranslate.net/flags/svg/pl.svg) Polish](#) [![pt](https://cdn.gtranslate.net/flags/svg/pt.svg) Portuguese](#) [![ru](https://cdn.gtranslate.net/flags/svg/ru.svg) Russian](#) [ ![Energy Theory](https://energytheory.com/wp-content/uploads/2022/11/2e3rtgthghnm.png) ](https://energytheory.com/ "Energy Theory") ![en](https://cdn.gtranslate.net/flags/svg/en.svg)English [![es](https://cdn.gtranslate.net/flags/svg/es.svg) Spanish](#) [![fr](https://cdn.gtranslate.net/flags/svg/fr.svg) French](#) [![en](https://cdn.gtranslate.net/flags/svg/en.svg) English](#) [![it](https://cdn.gtranslate.net/flags/svg/it.svg) Italian](#) [![zh-CN](https://cdn.gtranslate.net/flags/svg/zh-CN.svg) Chinese (Simplified)](#) [![nl](https://cdn.gtranslate.net/flags/svg/nl.svg) Dutch](#) [![fi](https://cdn.gtranslate.net/flags/svg/fi.svg) Finnish](#) [![de](https://cdn.gtranslate.net/flags/svg/de.svg) German](#) [![hi](https://cdn.gtranslate.net/flags/svg/hi.svg) Hindi](#) [![ja](https://cdn.gtranslate.net/flags/svg/ja.svg) Japanese](#) [![pl](https://cdn.gtranslate.net/flags/svg/pl.svg) Polish](#) [![pt](https://cdn.gtranslate.net/flags/svg/pt.svg) Portuguese](#) [![ru](https://cdn.gtranslate.net/flags/svg/ru.svg) Russian](#) [Energy Services](https://energytheory.com/category/energy-services/) # Constellation Energy Review: Is It Worth It? The company has received mixed ratings based on customer reviews. By [Olivia Bolt](https://energytheory.com/author/olivia%5Fbolt/)November 17, 20235 Mins Read ![JAN23 Constellation Energy Review 5](https://energytheory.com/wp-content/uploads/2023/06/JAN23-Constellation-Energy-Review-5-1024x683.jpg "Constellation Energy Review: Is It Worth It?") This utility provider offers cost-effective rates and energy solutions for deregulated markets. However, like any energy company, there is a mix of positive and negative customer opinions. In this Constellation Energy review, we will look at its customer service and overall performance. ## **Constellation Energy Review: Services & Fee Structure** For more than two decades, the company has been providing services to customers throughout the United States. [Constellation Energy](https://www.constellationenergy.com/) services include various energy options, and they have a large customer base. However, based on customer reviews, there are a few things to consider: ### **1\. Service Delivery** The company provides fixed-rate electricity and natural gas plans that cater to various budgets and energy needs. They offer home services and business energy solutions. However, there have been some **mixed reviews regarding the quality of their services**. Some customers have expressed dissatisfaction with Constellation Energy reviews of Illinois service delivery, citing issues with responsiveness and overall assistance. ### **2\. Cancellation Fee** If you have a fixed-term contract with Constellation Energy and decide to cancel before it ends, there **may be a $150 fee**. The customers have faced issues with the interface of the PowerPlug app web while using credit cards for payments, along with the termination fees. So, it’s important to check your contract or utility bill for details and contact customer service for clarification. ### **3\. Hidden Charges** Some customers have shared positive experiences with Constellation Energy, where their bills matched their expectations without any additional charges or billing issues. While Constellation Energy offers competitive rates in [deregulated energy markets](https://energytheory.com/what-is-energy-deregulation/) designed to fit your budget, several customers have reported hidden charges when switching to other services. **High billing amounts,** especially during summer, have also been mentioned. Some customers have also found it **difficult to change to lower rate plans** and felt the rates were misleading. ### **4\. Customer Service** While Constellation Energy’s customer service aims to provide prompt assistance, there have been complaints about **unprofessional behavior and slow response times.** Some customers have reported long hold times when reaching out to the support team, for issues such as canceling auto-renewal, reconnecting service, or addressing [high bills](https://energytheory.com/does-inverter-increase-electricity-bill/). ### **5\. Transfer Service** If you’re not satisfied with Constellation Energy’s customer service and their plans or are planning to move, you can check out the Constellation Energy transfer service. To avail of this, you have to contact them at least a month in advance to discuss your change of address or to schedule a transfer if you’re moving within their service area. If you are relocating outside their service area, you can switch to a different utility provider without facing an early termination fee, but the process may take some time. In short, Constellation Energy has received numerous mixed reviews regarding service delivery, marketing practices, and hidden costs. Some customers have reported experiencing high bills and delays in service reconnection while others seem pleased with their services. Therefore, it’s recommended to research and compare different providers and their plans before making a decision. **Also See:** [Rhythm Energy Guide: Review, Services and Plans](https://energytheory.com/rhythm-energy-review/) ### **Constellation Energy Locations** Constellation Energy serves customers in 16 states and the District of Columbia, operating across these regions to provide their services. The 16 states are given below: * Kentucky * Georgia * Connecticut * Delaware * Illinois * Massachusetts * Maryland * Michigan * Nebraska * Pennsylvania * Ohio * Texas * Wyoming * Virginia * Washington D.C. * New Jersey Both energy sources (electricity and gas) are offered in Constellation Energy locations like Illinois, Maryland, Massachusetts, New Jersey, New York, Ohio, Pennsylvania, and Washington DC. **Also See:** [10 Best Electric Company in Corpus Christi](https://energytheory.com/best-electric-company-in-corpus-christi/) ### **Constellation Energy Rates** ![JAN 23 Constellation Energy review](https://energytheory.com/wp-content/uploads/2023/05/JAN-23-Constellation-Energy.webp) Image from constellation.com Electricity rates can vary depending on your location, primarily due to different utility transmission rates. The following table presents Constellation Energy rates specific to Texas. | **Plans** | **Term(months)** | **Rate/kWh** | **Special Offer** | | ---------------------------- | ---------------- | ------------ | -------------------------------- | | 36-Month Power Plan | 36 | 11.9¢ | $50 Gift Card | | 36 Month A/C Protection Plan | 36 | 11.9¢ | A/C Protection Included | | 36 Month A/C Protection Plan | 36 | 11.9¢ | A/C Protection for up to 2 Units | | 12-Month Power Plan | 12 | 11.9¢ | $50 Gift Card | | 12 Month A/C Protection Plan | 12 | 12.4¢ | A/C Protection for up to 2 Units | | 12 Month A/C Protection Plan | 12 | 12.4¢ | A/C Protection Included | When searching for electricity providers, it is crucial to look for rates that are applicable to your area to ensure their accuracy. For the most up-to-date rates in your area, please search with your zip code on the [official page](https://constellationrates.com/energy-solutions/electricity-plans/). **Also Read:** [Exploring Gexa Energy: A Complete Analysis of Its Rates and Plans](https://energytheory.com/gexa-energy-reviews/) ### **Is Constellation Energy Worth It?** Constellation Energy review includes positive feedback in the category of plans and pricing, as they provide a wide range of energy plans to suit various needs. They operate various carbon-free energy sources such as hydroelectric power plants, solar panels, and wind turbines. Additionally, they have nuclear power plants that also contribute to clean energy generation. So, to determine if [Constellation Energy](https://energytheory.com/is-constellation-energy-legit/) is worth it, it is advisable to **consider both positive and negative reviews** as they display average rating scores across different categories. To sum up, Constellation Energy offers a wide range of affordable plans and energy solutions. However, whether Constellation Energy is worth it for you is dependent on your specific preferences. It is advisable to compare multiple providers and evaluate your utility needs and budget before coming to a decision. **Recommended:** [Choosing the Right Ride: Gas Vs Electric Golf Carts](https://energytheory.com/gas-vs-electric-golf-carts/) Share. 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She takes part in environmental conservation by recycling and avoiding single-use plastic. #### Related Posts [![Ultrastable and efficient Dion-Jacobson perovskite solar cells](https://energytheory.com/wp-content/uploads/2024/08/Ultrastable-2D-Dion-Jacobson-Perovskites-Achieves-19.11-Efficiency-300x200.png "Ultrastable 2D Dion-Jacobson Perovskites Achieves 19.11% Efficiency")](https://energytheory.com/ultrastable-2d-dion-jacobson-perovskites-achieves-19-11-efficiency/ "Ultrastable 2D Dion-Jacobson Perovskites Achieves 19.11% Efficiency") #### [Ultrastable 2D Dion-Jacobson Perovskites Achieves 19.11% Efficiency](https://energytheory.com/ultrastable-2d-dion-jacobson-perovskites-achieves-19-11-efficiency/) August 13, 2024 [![Solar Panels Vs Solar Shingles Major Differences & Comparisons](https://energytheory.com/wp-content/uploads/2024/08/Solar-Panels-Vs-Solar-Shingles-300x200.png "Solar Panels Vs Solar Shingles: Major Differences & Comparisons")](https://energytheory.com/solar-panels-vs-solar-shingles-major-differences-comparisons/ "Solar Panels Vs Solar Shingles: Major Differences & Comparisons") #### [Solar Panels Vs Solar Shingles: Major Differences & Comparisons](https://energytheory.com/solar-panels-vs-solar-shingles-major-differences-comparisons/) August 5, 2024 [![](https://energytheory.com/wp-content/uploads/2024/06/impact-of-coal-to-gas-policy-in-China-300x200.png "Impact of Coal-to-Gas Policy on Air Quality in Beijing, China")](https://energytheory.com/impact-of-coal-to-gas-policy-on-air-quality-in-beijing-china/ "Impact of Coal-to-Gas Policy on Air Quality in Beijing, China") #### [Impact of Coal-to-Gas Policy on Air Quality in Beijing, China](https://energytheory.com/impact-of-coal-to-gas-policy-on-air-quality-in-beijing-china/) June 10, 2024 [Add A Comment ](#) Leave A Reply [Cancel Reply](https://energytheory.com/constellation-energy-review/#respond) Save my name, email, and website in this browser for the next time I comment. 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