--- description: Sunrun Solar Reviews: They are known for efficient products & installation, but there are a few concerns with billing & customer support. title: Sunrun Solar Reviews - Energy Theory image: https://energytheory.com/wp-content/uploads/2024/02/Sunrun-Solar-Reviews.png --- [ Close Menu ](#) * [About](https://energytheory.com/about-us/) * [EV](https://energytheory.com/category/electric-vehicles/) * [FAQs](https://energytheory.com/category/faqs/) * [Glossary](https://energytheory.com/category/glossary/) * [Green](https://energytheory.com/category/green/) * [Renewable](https://energytheory.com/category/renewable/) * [Sustainable](https://energytheory.com/category/sustainable/) * [Energy Economy](https://energytheory.com/category/energy-economy/) * [Energy Services](https://energytheory.com/category/energy-services/) * [Solar](https://energytheory.com/category/solar/) * [Sustainable](https://energytheory.com/category/sustainable/) * [News](https://energytheory.com/category/latest-news/) * [Language](#) [ ![Energy Theory](https://energytheory.com/wp-content/uploads/2022/11/2e3rtgthghnm.png) ](https://energytheory.com/ "Energy Theory") ![en](https://cdn.gtranslate.net/flags/svg/en.svg)English [![es](https://cdn.gtranslate.net/flags/svg/es.svg) Spanish](#) [![fr](https://cdn.gtranslate.net/flags/svg/fr.svg) French](#) [![en](https://cdn.gtranslate.net/flags/svg/en.svg) English](#) [![it](https://cdn.gtranslate.net/flags/svg/it.svg) Italian](#) [![zh-CN](https://cdn.gtranslate.net/flags/svg/zh-CN.svg) Chinese (Simplified)](#) [![nl](https://cdn.gtranslate.net/flags/svg/nl.svg) Dutch](#) [![fi](https://cdn.gtranslate.net/flags/svg/fi.svg) Finnish](#) [![de](https://cdn.gtranslate.net/flags/svg/de.svg) German](#) [![hi](https://cdn.gtranslate.net/flags/svg/hi.svg) Hindi](#) [![ja](https://cdn.gtranslate.net/flags/svg/ja.svg) Japanese](#) [![pl](https://cdn.gtranslate.net/flags/svg/pl.svg) Polish](#) [![pt](https://cdn.gtranslate.net/flags/svg/pt.svg) Portuguese](#) [![ru](https://cdn.gtranslate.net/flags/svg/ru.svg) Russian](#) [ ![Energy Theory](https://energytheory.com/wp-content/uploads/2022/11/2e3rtgthghnm.png) ](https://energytheory.com/ "Energy Theory") ![en](https://cdn.gtranslate.net/flags/svg/en.svg)English [![es](https://cdn.gtranslate.net/flags/svg/es.svg) Spanish](#) [![fr](https://cdn.gtranslate.net/flags/svg/fr.svg) French](#) [![en](https://cdn.gtranslate.net/flags/svg/en.svg) English](#) [![it](https://cdn.gtranslate.net/flags/svg/it.svg) Italian](#) [![zh-CN](https://cdn.gtranslate.net/flags/svg/zh-CN.svg) Chinese (Simplified)](#) [![nl](https://cdn.gtranslate.net/flags/svg/nl.svg) Dutch](#) [![fi](https://cdn.gtranslate.net/flags/svg/fi.svg) Finnish](#) [![de](https://cdn.gtranslate.net/flags/svg/de.svg) German](#) [![hi](https://cdn.gtranslate.net/flags/svg/hi.svg) Hindi](#) [![ja](https://cdn.gtranslate.net/flags/svg/ja.svg) Japanese](#) [![pl](https://cdn.gtranslate.net/flags/svg/pl.svg) Polish](#) [![pt](https://cdn.gtranslate.net/flags/svg/pt.svg) Portuguese](#) [![ru](https://cdn.gtranslate.net/flags/svg/ru.svg) Russian](#) [Energy Services](https://energytheory.com/category/energy-services/) # Sunrun Solar Reviews It offers a variety of efficient solar panels, battery storage, and EV charging solutions. By [Olivia Bolt](https://energytheory.com/author/olivia%5Fbolt/)May 6, 20246 Mins Read ![Sunrun Solar Reviews](https://energytheory.com/wp-content/uploads/2024/02/Sunrun-Solar-Reviews.webp "Sunrun Solar Reviews") The energy service company was founded in 2007 and soon became a leading home solar and battery storage company. They deal in everything related to designing and installation, to financing, monitoring and system insurance. But are they truly reliable, let’s find out through this Sunrun solar review blog. ## **Sunrun Solar Reviews** The company **received an A+ rating** from the[ Better Business Bureau (BBB)](https://www.bbb.org/us/ca/san-francisco/profile/solar-energy-equipment-dealers/sunrun-inc-1116-312886), with more than 2500 feedbacks based on which it received 3.66 stars out of 5\. [Sunrun](https://www.bbb.org/us/ca/san-francisco/profile/solar-energy-equipment-dealers/sunrun-inc-1116-312886) has received mixed reviews, some mentioned positive outcomes and good customer service, while others were of a different opinion. Overall, the **positive feedback highlights savings on electricity bills, efficient solar panels,** and professional installations. But, negative reviews highlighted issues with billing, delays in installations, and challenges with customer service like language barriers. ### **Sunrun Products and Services** ![Sunrun official page: products and services](https://energytheory.com/wp-content/uploads/2024/02/Sunrun-official-page.webp) Pic Credit: Sunrun After going through its review, the next big question a potential buyer will have is about its products and services. So, we have simplified and discussed both for you. #### **1\. Solar Panels** They are considered one of the best solar panel system providers in the market. According to Sunrun, they **use the latest solar panel technology** and offer the longest lasting panels. You can maximize the energy output without compromising on the aesthetics of your house with their customized PV panels. Not just this, as they have tailored payment plans to suit your budget and system. **Also See:** [20+ Most Powerful Highest Watt Solar Panels](https://energytheory.com/highest-watt-solar-panel/) #### **2\. Battery Storage** According to the company, their battery storage **has seamless solar integration** and offers guaranteed outage protection. Their ability to provide round-the-clock clean energy gives you greater control over your electricity usage. #### **3\. Tesla Powerwall** Sunrun offers a smart home battery system paired with [Tesla Powerwall](https://www.sunrun.com/solar-battery-storage/tesla-powerwall) to **deliver reliable backup power of around 13.5 kW storage capacity.** It also offers seamless integration with solar systems. It ensures prolonged power for your home. You can even analyze your real-time energy usage through the Tesla app. You’ll be receiving instant alerts and weather warnings via the app too. #### **4\. Shift** **TM** Their Shift home solar batteries are available in California and Hawaii. They **offer 5kW of power and 9.6-9.7kWh of storage capacity** which allows you to get the most out of your power generation. They assist you in bypassing peak grid rates in California or Hawaii. Upon adopting solar in these states, you switch to a new utility rate plan. These plans often have high rates in the morning, low rates in the afternoon, and increased rates in the evening. With Shift, you can utilize stored energy during peak hours. This shields you from rate spikes and lets you enjoy life on your terms. #### **5\. F-150 Lighting** **TM** Sunrun also pairs its system with the [Ford F-150® Lightning™](https://www.sunrun.com/ev-charging/ford-f150-lightning#ford-fully-integrated), Home Integration System, and Charge Station Pro. With these, you can sync your truck and home for a smooth power supply as needed. The battery life of F-150® Lightning™’ **offers more than 10 home batteries** and you can also access 9.6 kW power from the truck too. This can easily run lights, WiFi, devices, and other appliances. #### **6\. EV Charging** [Sunrun Home EV charger](https://www.sunrun.com/ev-charging/sunrun-home-ev-charger) offers fast and convenient charging, **almost 7 times faster than a standard outlet.** Moreover, it supports all EV models and provides an adapter for Tesla too. You can even manage this home charger with your phone. It also allows you to schedule charging sessions. With this shift, you will also take a step towards embracing a greener future. #### **7\. SPAN®** [SPAN® Smart Electrical Panel](https://www.sunrun.com/span) helps you efficiently manage your energy consumption. It does so by **providing real-time battery backup monitoring and circuit-level control**. It can handle energy management during outages based on your preferences. You can even take it’s direct control through the app. It can help you identify abnormal energy consumption. It can also help detect devices that might require maintenance. ### **Sunrun Service Area** According to Sunrun’s official website, its products and services are available in these states- * California, Connecticut, Hawaii, Maryland * Nevada, New Jersey, New York, Puerto Rico * South Carolina, Vermont, Colorado, Florida * Illinois, Massachusetts, New Hampshire, New Mexico * Pennsylvania, Rhode Island, Texas, and Washington DC **Also See:** [CleanSky Energy Review](https://energytheory.com/cleansky-energy-review/) ### **Sunrun Free Solar Panels** ![solar panels: Sunrun products and services ](https://energytheory.com/wp-content/uploads/2023/01/solar-energy.jpg) **No, there is no such offer** of free solar panels by Sunrun. The company offers Power Purchase Agreements (PPAs) and [lease options](https://www.sunrun.com/solar-lease). With these financing options, customers do not have to worry about the high upfront cost of the system. However, this does not make them free because you will be paying for the system and the reduced electricity bill. ### **Sunrun Warranty** This company offers industry-leading maintenance, monitoring, and repair programs. This includes continuous 24/7 system monitoring, free maintenance and repairs, and a solar performance guarantee. Their **25-year warranty on maintenance and repairs** is also worth talking about. In it, they ensure that any necessary replacement parts and labor are covered and won’t cost you any extra amount. It lets you be stress-free as you aren’t getting any unexpected expenses. **Also Read:** [Olson Solar Energy Review](https://energytheory.com/olson-solar-energy-review/) ### **Sunrun Cancellation Policy** ![Sunrun Cancellation Policy](https://energytheory.com/wp-content/uploads/2023/07/How-to-Cancel-Shell-Energy-1024x683.jpg) For this, you just need to **send them a written notice** through personal delivery, email, or fax. However, the cancellation should be done before midnight of the 3rd business day after you receive the dated and signed copy of the contract. To avoid recurring payments or next period charges, you need to make the request 7-days before the upcoming payment date. Also, check out our blog – [Can You Cancel Solar Panel Contract After Installation?](https://energytheory.com/can-you-cancel-solar-panel-contract-after-installation/) ### **Sunrun Customer Service** Sunrun **has a variety of customer service channels.** For new queries or connections, you can call Sunrun Customer Executives at (844) 321-6937. If you are an existing customer, you can connect with them via the following channels: * E-mail – customercare@sunrun.com * Contact Number – (855) 478-6786 * Time slots (both new and existing customers) * Monday to Friday – 5 am to 7 pm PST * Saturday – 6 am to 4 pm PST * Sunday – Closed ### **Is Sunrun Solar Worth it?** Finally, to determine if Sunrun Solar is worth a shot or not, we need to try their services. Presently, they have **received mixed reviews from customers** in terms of affordability, diverse product range, and comprehensive warranty. So, consider these points and then decide if you want to go ahead with Sunrun Solar or not. To explore such interesting topics, keep scrolling through our website. **Source:** [Sunrun Official Page](https://www.sunrun.com/solar-panels) Share. [ Facebook ](https://www.facebook.com/sharer.php?u=https%3A%2F%2Fenergytheory.com%2Fsunrun-solar-reviews%2F "Share on Facebook") [ Twitter ](https://twitter.com/intent/tweet?url=https%3A%2F%2Fenergytheory.com%2Fsunrun-solar-reviews%2F&text=Sunrun%20Solar%20Reviews "Share on X (Twitter)") [ Pinterest ](https://pinterest.com/pin/create/button/?url=https%3A%2F%2Fenergytheory.com%2Fsunrun-solar-reviews%2F&media=https%3A%2F%2Fenergytheory.com%2Fwp-content%2Fuploads%2F2024%2F02%2FSunrun-Solar-Reviews.webp&description=Sunrun%20Solar%20Reviews "Share on Pinterest") [ LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fenergytheory.com%2Fsunrun-solar-reviews%2F "Share on LinkedIn") [ Tumblr ](https://www.tumblr.com/share/link?url=https%3A%2F%2Fenergytheory.com%2Fsunrun-solar-reviews%2F&name=Sunrun%20Solar%20Reviews "Share on Tumblr") [ Telegram ](https://t.me/share/url?url=https%3A%2F%2Fenergytheory.com%2Fsunrun-solar-reviews%2F&title=Sunrun%20Solar%20Reviews "Share on Telegram") [ Email ](mailto:?subject=Sunrun%20Solar%20Reviews&body=https%3A%2F%2Fenergytheory.com%2Fsunrun-solar-reviews%2F "Share via Email") ![mm](https://energytheory.com/wp-content/uploads/2023/04/Olivia-150x150.jpg) [Olivia Bolt](https://energytheory.com/author/olivia%5Fbolt/) Olivia is committed to green energy and works to help ensure our planet's long-term habitability. She takes part in environmental conservation by recycling and avoiding single-use plastic. #### Related Posts [![Ultrastable and efficient Dion-Jacobson perovskite solar cells](https://energytheory.com/wp-content/uploads/2024/08/Ultrastable-2D-Dion-Jacobson-Perovskites-Achieves-19.11-Efficiency-300x200.png "Ultrastable 2D Dion-Jacobson Perovskites Achieves 19.11% Efficiency")](https://energytheory.com/ultrastable-2d-dion-jacobson-perovskites-achieves-19-11-efficiency/ "Ultrastable 2D Dion-Jacobson Perovskites Achieves 19.11% Efficiency") #### [Ultrastable 2D Dion-Jacobson Perovskites Achieves 19.11% Efficiency](https://energytheory.com/ultrastable-2d-dion-jacobson-perovskites-achieves-19-11-efficiency/) August 13, 2024 [![Solar Panels Vs Solar Shingles Major Differences & Comparisons](https://energytheory.com/wp-content/uploads/2024/08/Solar-Panels-Vs-Solar-Shingles-300x200.png "Solar Panels Vs Solar Shingles: Major Differences & Comparisons")](https://energytheory.com/solar-panels-vs-solar-shingles-major-differences-comparisons/ "Solar Panels Vs Solar Shingles: Major Differences & Comparisons") #### [Solar Panels Vs Solar Shingles: Major Differences & Comparisons](https://energytheory.com/solar-panels-vs-solar-shingles-major-differences-comparisons/) August 5, 2024 [![](https://energytheory.com/wp-content/uploads/2024/06/impact-of-coal-to-gas-policy-in-China-300x200.png "Impact of Coal-to-Gas Policy on Air Quality in Beijing, China")](https://energytheory.com/impact-of-coal-to-gas-policy-on-air-quality-in-beijing-china/ "Impact of Coal-to-Gas Policy on Air Quality in Beijing, China") #### [Impact of Coal-to-Gas Policy on Air Quality in Beijing, China](https://energytheory.com/impact-of-coal-to-gas-policy-on-air-quality-in-beijing-china/) June 10, 2024 [Add A Comment ](#) Leave A Reply [Cancel Reply](https://energytheory.com/sunrun-solar-reviews/#respond) Save my name, email, and website in this browser for the next time I comment. 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