If you’re considering canceling their services for any reason, it’s essential to understand the steps involved to ensure a hassle-free experience. In this blog, we’ll tell you how to cancel IDT Energy and if there is a cancellation fee involved.

Can You Cancel IDT Energy?

Yes, you can easily cancel IDT Energy by following some simple steps. In the following question, we’ll teach you how to cancel IDT Energy.

How to Cancel IDT Energy

After learning that you can cancel IDT Energy, let’s also learn how to. To terminate your IDT Energy service, you can follow these steps:

  • Reach out to IDT Energy’s customer service by calling 877-887-6866 and requesting cancellation.
  • Alternatively, you may fill out the contact form on their website to submit a cancellation request.
  • If you prefer to speak directly to their Customer Care department, you can call 877-887-6866 during office hours (9:00 am-5:00 pm EST, Monday through Friday).
  • Please make sure to have your account information readily available when contacting IDT Energy to facilitate a seamless cancellation process.

After understanding these steps on how to cancel IDT Energy, let’s see if there is a cancellation fee for IDT Energy or not.

Also Read: How to Cancel Alinta Energy

What is IDT Cancellation Fee?

Now that you are aware of whether you can cancel IDT Energy, let us find out if there is any cancellation fee or not. Well, IDT Energy does charge cancellation or early termination fees from the customer.

The termination fee for IDT Energy depends on the type of customer and when the agreement is terminated. If a residential customer decides to cancel the agreement within three business days of receiving it, they can do so without incurring any termination fees.

However, if a Commercial Customer terminates the agreement before the end of the Initial or Renewal Term, or if IDT Energy terminates the agreement due to a breach by the customer, a termination fee of about $250 will be applicable, in addition to any other applicable charges.

For commercial customers solicited through door-to-door marketing, the early termination fee will be no greater than $100 if there are less than 12 months remaining on the agreement, and nearly $200 if there are 12 months or more left on the agreement.

In summary, IDT Energy may charge a termination fee of about $250 for certain situations, and there are specific lower fees of about $100 and $200 for commercial customers solicited through door-to-door marketing, depending on the remaining term of the agreement. This should have solved your query about the IDT Energy cancellation fee.

Note: It is advisable to contact the concerned company to know about your specific cancellation fees.

Also See: How to Cancel Red Energy

What Happens to My Account Balance If I Cancel IDT Energy?

As per IDT Energy’s FAQ page, in the event of service cancellation, any outstanding account balance will be reimbursed to you.

Nonetheless, it is advisable to verify this information directly with IDT Energy’s Customer Care department. You can reach them by calling 877-887-6866 during their office hours.

Canceling IDT Energy can be a simple process when you follow the correct procedures and communicate effectively with the company. For more such informative guides, scroll through our blogs.

Source: IDT Energy


Olivia is committed to green energy and works to help ensure our planet's long-term habitability. She takes part in environmental conservation by recycling and avoiding single-use plastic.

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