Are you considering canceling your energy subscription with them? If so, you’ve come to the right place. In this comprehensive guide, we’ll provide you with a step-by-step walkthrough on how to cancel your Red Energy subscription hassle-free. We’ll also address the point if there are any fees charged for the same.
Can You Cancel Red Energy?
As per the terms of your contract, you have the freedom to cancel your Red Energy subscription at any time. In the next question, we’ll explain the steps on how to cancel Red Energy.
How to Cancel Red Energy
To cancel Red Energy, you’ll need to follow these steps:
- Contract Review: Examine your contract to identify any termination clauses or potential cancellation fees that may be applicable.
- Contact Red Energy: Reach out to Red Energy via phone at 131 806 or by completing the online form on their website. Inform them of your intention to cancel your service, providing essential details such as your account number and preferred service end date.
- Notice requirement: Notify Red Energy in writing or verbally to initiate the cancellation process. You can utilize the enclosed Cancellation Notice from your contract or deliver a verbal notice.
After understanding the steps to cancel Red Energy, let’s also explore the red cancellation fee.
Is there a Cancellation Fee for Red Energy?
When it comes to ending your contract with Red Energy, you have the flexibility to do so at any time without facing financial penalties. However, it’s important to note that if you choose to cancel your Red Energy subscription during the cooling-off period, typically within 10 business days of receiving the agreement, you may be required to pay for the services you have already received.
Does Red Energy Have an App?
Absolutely! Red Energy does have an app that grants customers access to customer assistance and services anytime, anywhere. Simply download this app from the Apple App Store or Google Play Store to begin. Logging in is quite easy, as you can use your email address or sign in with your Apple, Facebook, Google, or Microsoft account.
Once logged in, you can immediately start utilizing the app and taking advantage of its helpful services. The mobile app provides the same range of services as your online Red Energy account but with the added benefit of enhanced accessibility and seamless account management while on the move.
Also Read: 24 Biggest Electrical Companies in Australia
Where is Red Energy Located?
Red Energy is located in Melbourne, Australia. It is an Australian-owned energy supplier which s owned by Snowy Hydro, one of the biggest renewable energy generators in Australia. This company offers gas and electricity to customers in New South Wales, Victoria, South Australia, and Queensland. Now, let’s see how to contact Red Energy NSW.
Also See: How to Cancel Reliant Energy
How Do I Contact Red Energy NSW?
To contact Red Energy NSW, simply dial their primary phone number, 131 806. Their dedicated team is available to assist you on weekdays from 8:00 am to 8:30 pm and on Saturdays from 9:00 am to 5:30 pm (AEST/AEDT). If you prefer not to call, Red Energy also offers multiple mailing options for contacting their customer service department.
Canceling your subscription is easier than you might think. Our guide must have provided you with detailed instructions on how to terminate your contract, including necessary documents and contact information.
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