When considering an energy provider, the cost is a critical factor for consumers. In this blog, we’ll try to find out if Ambit Energy is expensive or not. This will help you determine whether the company aligns with your budget and energy needs.
What is Ambit Energy? Is Ambit Energy Legit?
Before learning if Ambit Energy is expensive or not, let’s read about this company and its legitimacy.
Ambit Energy, based in Dallas, Texas, was established in 2006 by Jere Thompson Jr. and Chris Chambless. It operates as a retail energy provider, delivering electricity and natural gas services in deregulated markets throughout the United States.
Ambit Energy is a legit energy company that serves customers across various states, including California, Delaware, Illinois, Indiana, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, Ohio, Pennsylvania, Rhode Island, Texas, Virginia, and Washington, D.C. Additionally, solar-only services are available in Arizona and Colorado.
Is Ambit Energy Expensive?
Ambit Energy’s rates are not the cheapest, and one might hope for excellent tools to help manage energy efficiency, but it appears they may be lacking in that department. Some customers claim that the company overcharges and sometimes its price is nearly double that of other providers.
Considering there are other electricity providers that offer both competitive pricing and good customer service, it’s a good idea to use tools to compare options and find the most cost-effective plan based on your electricity usage history. Now that you know that Ambit Energy is expensive, let’s also learn how it works.
How Does Ambit Energy Work?
Ambit Energy functions as a retail energy provider, and its operation involves several key aspects:
- Energy Plan Packaging: Ambit Energy packages various energy plans to offer to its customers. These plans may include options for electricity and natural gas services.
- Marketing: The company promotes its energy plans to potential customers, typically through a direct sales channel of Independent Consultants.
- Sales: Ambit Energy sells these energy plans to interested customers. Customers choose a plan that suits their energy needs.
- Energy Delivery: It’s important to note that Ambit Energy does not own or manage the power grid or transmission lines responsible for delivering electricity or natural gas to customers’ homes. This infrastructure is typically maintained by local utility companies or energy regulators.
- Billing and Customer Service: Ambit Energy calculates customers’ energy usage, generates electricity bills, and handles customer service inquiries and complaints.
This explains how does Ambit Energy works. Now, let’s finally find out if Ambit Energy is good or not.
Also Read: 8 Best Electric Company in Tyler TX
Is Ambit Energy Good?
Ambit Energy has faced various legal actions and investigations, primarily related to concerns about whether their marketing approaches encourage consultants to overstate potential energy savings.
Regarding customer feedback, as of September 2023, Ambit Energy holds an A+ rating with the Better Business Bureau. Customer reviews on the platform give the company an average rating of 3.97 out of 5 stars based on 445 reviews. But still, the primary grievance cited by customers pertains to unexpectedly high electricity bills following their switch to Ambit Energy.
On Consumer Affairs, Ambit Energy has a rating of 2.6 out of 5 stars, based on 621 reviews. While some customers have reported billing issues when making payments over the phone or transitioning to a new address, others have reported a positive experience with no significant problems.
In case you want to switch energy providers in Texas, you can choose from the 12 Best Energy Companies in Texas.
In conclusion, whether Ambit Energy is considered good depends on individual preferences and experiences. While it has received mixed reviews, analyze your energy needs, research, compare options, and consider customer feedback before deciding if it is the right fit.
