A power outage can be a result of equipment faults, weather conditions, or overload. In this blog, you will learn how to effectively handle a Momentum Energy power outage and report the issue to the concerned team.

Momentum Energy Power Outage Guide

Before understanding what Momentum Energy power outage is, it would be beneficial to take a look at Momentum Energy as an energy supplier.

Momentum Energy serves over 200,000 homes and businesses and offers customizable energy plans. It focuses on promoting renewable energy, with awards recognizing their commitment. But does this company go through power outages? It does occasionally. Just like any other company. Momentum Energy power outage or power outage in general occurs when the electrical power to a certain area or region is interrupted or lost. Power outages in energy systems have significant consequences and are caused by a combination of factors. It is important to understand these factors to develop preventive measures and ensure a stable and reliable power supply. The factors are as follows:

1. Natural Causes

Natural disasters like floods, earthquakes, and severe weather conditions can damage critical power infrastructure, leading to interruptions in the power supply. Approximately 70% of power outages in the United States are weather-related. These natural causes can destroy power lines, cause short circuits, or create other electrical faults resulting in blackouts.

2. Man-Made Factors

Accidents involving vehicles or construction equipment can damage power poles and lines, causing disruptions in the power supply. Animals, such as large birds, coming into contact with power lines can also cause outages.

Minimize Occurrence of Power Outages

Preventive steps can minimize the occurrence and impact of power outages.

  • Building a smarter power grid with real-time monitoring and reaction capabilities helps identify and address potential issues before they escalate into full-scale blackouts.
  • The grid can be designed to isolate affected areas, allowing for localized repairs and reducing the scope of the outage.
  • Additionally, investing in infrastructure upgrades, incorporating renewable energy sources, and implementing smart metering systems enhance the resilience of the power system.
  • Case studies, like the California blackout mentioned, provide valuable insights into the causes and consequences of power outages.

Analyzing these incidents allows policymakers and energy providers to develop strategies and regulations to prevent future outages and ensure a reliable power supply for communities and industries.

Also See: How to Prevent Power Surges?

How to Deal with Momentum Energy Power Outage

JAN23 Momentum Energy Power Outage 1

You must also know how you can deal with a power outage on your own, even before you get external help. To ensure your safety and well-being during a power outage, it is important to take specific actions. Here are practical measures you can take:

1. Determine the Cause of the Outage

Check your electrical panel for any tripped switches. Communicate with your neighbors to determine if the outage is affecting the entire neighborhood. If it is a widespread issue, contact the electric company. If you come across a downed power line, report it to the appropriate authorities.

2. Use Flashlights and Lamps for Illumination

Instead of relying on candles, use flashlights and battery-operated lamps. Optimize flashlight usage by only illuminating essential areas. If you lack sufficient flashlight batteries, consider using batteries from other electronic devices temporarily. If you have to use candles, do so sparingly and keep them away from flammable objects.

3. Disconnect Electrical Appliances

Before the power is restored, unplug all electrical devices and appliances. This precautionary step prevents electrical overloads and power surges, safeguarding your appliances from potential damage. Remember to lower your thermostat to protect your HVAC system from power surges. Keep one light switched on to indicate when the power is restored. This will help you whenever you face a power outage.

4. Utilize Your Refrigerator Efficiently

Preserve the cold temperature inside your refrigerator and freezer by keeping their doors closed as much as possible. A fridge can maintain its cooling for approximately 4 hours without power, while a freezer can remain cold for about 48 hours. Consume perishable foods first and then proceed to non-perishable items if necessary. Minimize the transfer of items from the fridge to the freezer to maintain the desired temperature.

5. Stay Warm with Appropriate Clothing

Wear warm clothing such as sweaters and use blankets, in winter, to keep comfortable during the outage. Insulated blankets and thick sweaters are particularly effective in combating the cold. Avoid using charcoal or your oven as a heat source, as this poses fire hazards and the risk of carbon monoxide poisoning. Depending on the outage duration, consider relocating to a different area for safety and warmth.

6. Report the Issue

If there is no immediate danger, contact your energy distributor to report the power outage. You can find their contact details on your energy bill. You can contact Momentum Energy if you are a residential customer.

Also Read: How to Deal with Gexa Energy Power Outage

What is Momentum Energy Contact Number?

Whether you face a Momentum Energy power outage or not, you should know Momentum Energy contact number. You have various ways to contact them. The general email address to use is tenders@momentum.com.au. But here are the details for specific categories of customers:

1. For Residential Customers

Residential customers can reach out by logging into their MyAccount and accessing the Help & Support section to send a message, or they can send an email to info@momentum.com.au. Residential customers who are considering switching can call 1800 794 824 while existing residential customers can reach them at 1300 662 778. Both phone lines are available from Monday to Friday, between 8 am and 6 pm (AET).

2. For Small to Medium Business Customers

Small to medium business customers can use the same communication channels which is by logging into their MyAccount and navigating to the Help & Support section where they can send a message, or they can send an email to info@momentum.com.au.

3. For Large Business Customers

Large business customers should contact their account manager directly or send an email to CIOperations@hydro.com.au

Also See: Understanding the Factors Behind TXU Energy Power Outage

Is Momentum Energy Australian Owned?

JAN 23 Momentum Energy
Image from momentumenergy.com

Indeed, Momentum Energy is an Australian-owned entity. It specifically operates as a subsidiary of Hydro Tasmania, which holds the distinction of being the largest producer of renewable energy in Australia.

Also Read: 24 Biggest Electrical Companies in Australia

Should You Choose Momentum Energy?

Having understood that Momentum Energy is Australian owned, you might wonder if you should choose Momentum Energy and if it is worth choosing. Well, it can be a good option as it supports the growth of renewable energy. They prioritize transparency and local ownership and have support teams in Victoria and Tasmania. Hydro Tasmania is a leading contributor to renewable energy in Australia, actively working to double its capacity.

But considering the possibility of Momentum Energy power outage, you might wonder, if you should still go for this energy supplier if you have not bought its services. Since price plays an important part in determining whether should you choose Momentum Energy or not, here is a quick summary of it.

You should note that the prices for Momentum Energy vary depending on your location and the plan you choose. Here are some estimated costs for Momentum Energy in different states:

1. New South Wales

  • Standing Offer: $1,510 per year (equal to the reference price)
  • Nothing Fancy: $1,751 per year (16% more than the reference price)
  • Suit Yourself: $1,821 per year (20% more than the reference price)

2. Victoria

  • Nothing Fancy: $1,508 per year (17% more than the Victorian Default Offer)
  • Suit Yourself: $1,292 per year (equal to the Victorian Default Offer)
  • Standing Offer: $1,292 per year (equal to the Victorian Default Offer)

Also Read: Constellation Energy Review: Is It Worth It?

3. Queensland

  • Standing Offer: $1,618 per year (equal to the reference price)
  • Nothing Fancy: $1,844 per year (16% more than the reference price)
  • Suit Yourself: $1,961 per year (21% more than the reference price)

4. South Australia

  • Standing Offer: $1,838 per year (equal to the reference price)
  • Nothing Fancy: $2,180 per year (18% more than the reference price)
  • Suit Yourself: $2,270 per year (23% more than the reference price)

Please note that the above comparison assumes general energy usage between 3,900kWh/year to 4,600kWh/year for a residential customer on a single rate tariff.  These prices are estimates and may vary depending on your specific circumstances, time period, and energy usage. It’s always a good idea to use the comparison tool provided by Momentum Energy or contact them directly to get a specific quote for your area. Similarly, even for power outages you can contact them directly. If you have solar panels, Momentum Energy also offers reasonable feed-in tariffs. However, it’s worth comparing their solar products with other retailers to find the best deal for your solar energy.

Therefore, by following the required steps you can deal with a Momentum Energy power outage. If the outage causes damage to your electrical system, it is advisable to seek assistance from a professional electrician. Stay prepared and ensure the well-being and safety of yourself and others.

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Olivia is committed to green energy and works to help ensure our planet's long-term habitability. She takes part in environmental conservation by recycling and avoiding single-use plastic.

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