Are you tired of high energy bills and subpar customer service? Look no further! Gexa Energy plans is leading the pace for energy innovation with its competitive pricing and first-rate customer service. Continue reading to find out what actual consumers have to say about their experiences with Gexa Energy reviews.
Gexa Energy Reviews
If you want to know about Gexa Energy, then the best way is to check out the reviews.
Gexa Energy Reviews can be categorized into five parts which are pricing, transparency, customer service, billing quality, and overall satisfaction.
For the pricing category, the rating given is 4.7. They offer some of the cheapest electricity rates in Texas and other states as well. The Simply Low 24 is the plan for you if you’re seeking one of Texas’ lowest prices. Your tariff is less than 10 cents if you consume between 1,000 kWh and 2,000 kWh of electricity. The rate increases, though, if you use too much electricity.
2. Customer Service
The rating for customer service is 4. The employees are experts in the work they do. According to the customers, they are professional and very knowledgeable. When asked questions regarding the plans that Gexa Energy offers, they guide you by explaining the pros and cons of each plan. Generally, there is less on-hold experience and fast call service.
3. Billing Quality
Gexa Energy offers a Billing Assistance Program with a rating of 4.6 to help customers who are experiencing financial hardship. The program is designed to provide temporary relief to customers who are struggling to pay their electricity bills. If you are eligible for the program, you may receive assistance in the form of a deferred payment plan or a reduced payment plan. A deferred payment plan allows you to defer a portion of your balance to a future date, while a reduced payment plan reduces your monthly payments to a more manageable amount.
The rating for transparency is 4.5. There are no hidden terms and conditions of Gexa Energy regarding products and services. There is an established trust in customers, and they are able to make informed decisions. While enrolling, many customers have said that Gexa Energy provides one of the smoothest activation services.
5. Overall Satisfaction
As for overall satisfaction, the rating goes up to 4.5. Gexa Energy seems to have a positive reputation among its customers, with many praising its rates, customer service, and commitment to renewable energy.
Gexa Energy Plans
Let us check out the Gexa Energy plans that it offers to correctly judge the Gexa Energy reviews.
1. Gexa Energy Saver 24
Gexa Energy Saver 24 is a fixed-rate electricity plan which locks in your electricity rate for 24 months. This plan provides price stability and predictability for two years. Your electricity rate won’t change during the contract term, even if the energy market prices fluctuate. This can be helpful for budgeting and managing your household expenses.
2. Gexa Simply Low 24
With the Gexa Simply Low 24 plan, you pay a flat monthly fee for your electricity usage, regardless of how much electricity you actually use. The flat monthly fee is based on your estimated energy usage, which is determined by factors like the size of your home and the number of occupants.
3. Gexa Basic Plus 12
The Gexa Basic Plus 12 plan has no base fee. This means that you won’t be charged a fee just for being a customer. You will only be charged for the power you really use. With this fixed-rate plan, your power rate remains unchanged for 12 months.
4. EveryDay | EveryNight 24
It has a lock-in period of 24 months. The EveryDay EveryNight 24 plan charges a flat fee for power used during the day (from 7 am to 7 pm) and a lesser rate at night (from 7 pm to 7 am), every day of the week.
5. EveryDay | EveryNight 12
The Everyday EveryNight 12 plan has two different electricity rates: a lower rate for electricity usage during the night-time hours (9:00 p.m. to 7:00 a.m.) and a higher rate for usage during the daytime hours (7:00 a.m. to 9:00 p.m.). This can be beneficial for customers who use more electricity at night than during the day.
6. Gexa Premium 12
The Gexa Premium 12 plan includes several value-added benefits, such as a smart thermostat. With this plan, your power cost is fixed for a whole year, giving you price predictability and consistency.
7. Gexa Smart EV 12
The Gexa Smart EV 12 plan is an electricity plan offered by Gexa Energy specifically for electric vehicle (EV) owners. This plan is a fixed-rate plan that locks in your electricity rate for 12 months. The Gexa Smart EV 12 plan offers a lower electricity rate during off-peak hours, which are typically at night when demand for electricity is lower.
8. Gexa Solar Benefit 36
A Gexa Energy electricity plan called the Solar Benefits 36 plan enables you to support renewable energy by getting some of your electricity from solar power. This plan locks in your power cost for 36 months at a fixed rate.
The Gexa Solar Benefits 36 plan includes a 100% solar renewable energy credit (REC) component, which means that Gexa Energy purchases solar RECs on your behalf to offset your electricity usage. RECs represent the environmental attributes or benefits of renewable energy and purchasing them helps to support the growth of renewable energy sources like solar power.
These are some of the most popular plans offered by Gexa Energy.
Gexa Energy Rates
After checking out Gexa Energy reviews, let us see the Gexa Energy rates.
|PLAN||AVERAGE PRICE PER KWH (500kWh)||AVERAGE PRICE PER KWH (1000kWh)||AVERAGE PRICE PER KWH (2000kWh)|
|Gexa Energy Saver 24||15.3¢||14.9¢||14.8¢|
|Gexa Energy Saver 12||16.3¢||15.9¢||15.8¢|
|Gexa Simply Low 24||19.7¢||7.9¢||13.5¢|
|Gexa Simply Low 12||20.2¢||8.4¢||14.0¢|
|Gexa Premium 12||17.4¢||17.1¢||11.9¢|
|Gexa Basic Plus 12||9.7¢||14.4¢||16.7¢|
|EveryDay | EveryNight 24||16.3¢||13.9¢||13.8¢|
|EveryDay | EveryNight 12||16.6¢||14.2¢||14.1¢|
|Gexa Smart EV 12||14.9¢||14.6¢||14.4¢|
|Gexa EV 24||14.9¢||14.6¢||14.4¢|
|Gexa Solar Benefits 36||17.5¢||16.1¢||15.4¢|
|Gexa Flex Plan||16.4¢||16.4¢||16.4¢|
Gexa Energy has a versatile rate plan. You can choose any plan from the Gexa Energy rates above according to your need.
Also See: Simply Energy Vs AGL Which is Better?
Gexa Energy Services
Gexa Energy offers several services to assist clients in controlling their energy use and reducing their monthly costs. One of the services offered by Gexa Energy is the Gexa Energy Efficiency program. Gexa Energy Solutions provides a range of commercial efficiency-boosting solutions, including
- Improved lighting
- Heating and cooling options,
- Power quality
The company’s expertise and financial stability guarantee solid engineering. Another service offered by Gexa Energy is the Gexa Energy Solutions program, which offers customized energy solutions for commercial customers, including renewable energy options like solar power and energy storage systems.
A smartphone app, online account management, and round-the-clock customer assistance are just a few of the additional customer support services that come under Gexa Energy services. You can use the Gexa Energy mobile app and online account management system to monitor your energy use, pay your bills, and receive personalized energy insights and suggestions. It also offers a range of home services to help customers maintain and improve their homes. These services include HVAC repair and maintenance, electrical services, and plumbing services.
Also See: What are Sumo Energy Plans?
Some of the electricity plans offered by Gexa Energy also include fixed-rate plans, variable-rate plans, renewable energy plans, and plans specifically designed for electric vehicle owners. The company also offers customized energy solutions for commercial and industrial customers, including energy efficiency services and demand response programs. It emphasizes the usage of renewable energy sources like wind and solar power and offers a variety of plans that support renewable energy.
From their competitive rates and innovative plans to their exceptional customer service and commitment to sustainability, it is clear that Gexa Energy is a top-notch energy provider. And after analyzing Gexa Energy reviews of countless satisfied customers sharing their positive experiences, it is easy to see why so many people choose Gexa Energy services.