Unlike many energy providers that lack a customer-centric focus, the GloBird energy review states differently. So, if you are looking to reduce your carbon footprint or save on electricity bills, read about what is GloBird energy services and how it can prove to be the right and reliable choice for Australian households.
What is GloBird Energy?
Let us first understand what GloBird Energy is before going through its review. Globird is an energy retailer based in Melbourne, Australia. It was founded by John McCluskey. GloBird is known for providing economical services to counter energy retailers burning holes in the consumers’ pockets. The company always keeps its consumers at the core of the business and therefore has won various awards. For instance, in 2022, GloBird won the Canstar Blue Award for the most satisfied dual fuel customers. It has managed to procure the Mozo Award from 2017 to 2022.
GloBird Energy Pricing and Customer Review
Here is an overall GloBird Energy review based on different parameters to help you make an informed decision.
1. Pricing
When it comes to pricing and affordability, GloBird offers competitive pricing options for both gas and electricity. This company manages to keep its prices low by avoiding hefty expenditures on city office buildings. Rather, they manifest in the technology and bring it to the best use by running the back office with cloud computing. Making customers the king, they have also brought down the switching cost. However, it should be remembered that prices can vary depending on numerous factors.
2. Customer Service
There is no doubt that the customer service of any energy provider plays a crucial role in determining your overall experience. With GloBird, you will get helpful assistance in getting your hands on the best plans. You can get in touch with the company via email, chat, and phone calls.
3. Billing
With GloBird Energy, you get tons of billing options for more convenience and less hassle. You can pay online, send a cheque via Mail, or use BPay, WeChat Pay, AliPay, CentrePay, Debit card, or Credit card. Apart from this, you can pay in person at any Australian Post Office.
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4. Plans
GloBird Energy offers multiple plans for people who are environmentally conscious consumers. These plans are made to offer different benefits under different pricing options to suit the various requirements of consumers. So, whether you are a large company or an average size home, GloBird Energy has something for everyone.
5. Online Account Management
Another great thing about GloBird Energy is its online account management system. Here you can manage everything from your details to energy usage and billing. This user-friendly platform is great for users to do multiple things in one place.
6. Flexibility
They acknowledge that people may be hesitant to be tied down to something, especially when they believe the circumstances may change. Therefore, Globird Energy has made it clear that you can change the contract type for any agreement you enter into at any time.
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What are GloBird Energy Plans?
Before moving on to GloBird Energy Plans, it should be remembered that prices can vary based on different factors. The electricity plans are divided are per 4 states, viz., Victoria, New South Wales, South Australia, and Queensland. Some common plans in all four states are –
1. GloSave
It is excellent for small to average-sized families who prioritize affordability. When you use Direct Debit to pay on time, you will receive a 3% discount on your consumption and supply costs. This plan charges on a monthly basis. To participate in GloSave, customers need to have a smart meter installed at their property, which can track energy usage in real-time.
2. ComboElec
When you bundle gas and electricity and make on-time payments using Direct Debit, you may save 5% on both your use and supply rates or 4% if you don’t use Direct Debit. This plan charges on a monthly basis.
3. Boost
It is the ideal strategy for large and medium-sized energy users. Because Boost has a low usage rate, you can save a tonne of money. Monthly billing is available for this plan.
4. GloGreen
This is the type of energy plan offered by GloBird Energy that allows customers to support the development of renewable energy projects. With GloGreen, you can purchase energy from 100% renewable sources, including wind and solar power, and reduce your carbon footprint. GloGreen helps you save money and the environment with 100% carbon offset. With this energy plan, the carbon emissions related to your energy consumption are completely offset, allowing you to utilize energy guilt-free. Monthly billing is available for this plan.
5. Green Light
This plan is similar to GloGreen as both plans promote renewable. You may reduce your carbon footprint by using the GreenLight green energy plan to buy electricity from renewable sources. You can opt to buy 10%, 20%, or 100% of your energy needs under this plan from renewable sources like wind or solar energy. It is a good option for customers who want to reduce their carbon footprint.
There are many other plans that GloBird Energy provides such as DMO, FreeLunch, UltraSave, SolarPlus, etc. GloBird Energy also provides gas plans to its customers which are similar to the electricity plans mentioned above except for ComboGas which when you purchase both gas and electricity, a minor but more substantial conditional discount is granted compared to its usual programs. Now, let’s look at GloBird Energy rates.
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What are GloBird Energy Rates?
After checking out the GloBird Energy review, let us see the rates of GloBird Energy. It is worth noting that GloBird offers multiple electricity and gas plans at different rates and discounts to cater to diverse requirements. Moreover, the prices of these plans are subject to eligibility criteria and the electricity distributor zone.
The rates are divided into 4 states, viz, Victoria, New South Wales, South Australia, and Queensland. The electricity plans and rates for each state are different. For instance, in Victoria, GloBird offers 11 different plans, and each plan is further subdivided on the basis of the distinct distributors and the rates offered by them (all on an annual basis). This provides customers with various options to choose from according to their needs.
Also See: What are Solar Rebates in SA?
What Services Does GloBird Energy Offer?
For a better understanding of GloBird Energy’s review, let us look at the services they offer. Currently, the company offers:
- Home Electricity
- Home Gas
- Business Electricity
- Business Gas
- Smart Meters
- Solar Panel Systems
GloBird takes care of all the hassle in case the customer is moving to a new house. They provide the online service of switching the power at the new place on the date of your choice. For this, all you have to do is sign up on their website. To get in touch with GloBird Energy, you can send an email, chat from Monday to Friday between 9:00 am to 5:00 pm, or make a call.
According to the GloBird energy reviews and energy rates comparison, it is correctly stated that GloBird is one of the most economical electricity providers in Australia. With the ongoing sustainability trends, they also provide green energy solutions to their customers. Keeping in mind customer convenience, GloBird Energy does not charge any cancellation fee. Therefore, in case you are looking for switching to an energy provider that puts your needs ahead of the profit, you can consider GloBird Energy Provider.
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